Privacy Policy for GML Security Group Ltd
Last Updated: [19/04/2025]
GML Security Group Ltd is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our services, including our website, security services, and other related activities.
1. Who We Are
GML Security Group Ltd is a security services provider located at
Swan Building, 20 Swan Street, Manchester, England, M4 5JW
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, address, email address, phone number.
- Service-Related Information: Details of the security services you request or receive from us, including property details, security needs, and incident reports.
- Monitoring and Surveillance Data: CCTV footage, alarm system data, access control logs, and other monitoring information collected at your premises or sites we secure.
- Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and browsing activity on our website. This information is collected through cookies and similar technologies (please see our Cookie Policy for more details).
- Communication Data: Records of our correspondence with you, including emails, phone calls, and other communications.
- Payment Information: Billing address, payment details (although we typically use secure third-party payment processors and do not directly store sensitive payment information).
- Recruitment Data: If you apply for a job with us, we will collect information relevant to your application, such as your CV, qualifications, and employment history.
- Visitor and Contractor Data: Names, contact details, and access logs for individuals visiting or working at sites we secure.
3. How We Collect Your Personal Data
We collect your personal data in various ways, including:
- Directly from you: When you request our services, communicate with us, register on our website, or provide information through forms.
- Automatically: Through the use of cookies and similar technologies when you visit our website.
- From third parties: Such as clients who have contracted our services for their premises, publicly available sources, or recruitment agencies.
- Through our security services: Including CCTV systems, alarm systems, and access control systems deployed at client sites.
4. How We Use Your Personal Data
We may use your personal data for the following purposes:
- Providing and managing our services: To deliver the security services you have requested, manage your account, and respond to your inquiries.
- Security and crime prevention: To monitor and secure premises, prevent and detect crime, and ensure the safety of individuals and property.
- Communication: To communicate with you about our services, updates, and important information.
- Improving our website and services: To analyze website usage, personalize your experience, and develop and improve our services.
- Billing and payment processing: To process payments for our services.
- Recruitment: To assess and process job applications.
- Legal and regulatory compliance: To comply with applicable laws, regulations, and legal processes.
- Marketing: With your consent, we may send you promotional materials and information about our services that may be of interest to you. You can opt-out of receiving these communications at any time.
5. How We Share Your Personal Data
We may share your personal data with the following categories of recipients:
- Our employees and contractors: Who need access to the information to perform their duties.
- Our clients: When providing security services at their premises, we may share relevant information, such as incident reports or monitoring data.
- Third-party service providers: Who provide services on our behalf, such as IT support, data analysis, payment processing, and marketing. We ensure these providers are contractually obligated to protect your data.
- Law enforcement agencies and regulatory bodies: When required by law or to protect our legitimate interests or the safety of others.
- In the event of a business transfer: If we sell, merge, or transfer all or part of our business, your personal data may be transferred to the new owners.
6. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Secure storage and processing of data.
- Encryption of sensitive data.
- Access controls and authentication procedures.
- Regular security assessments and updates.
- Staff training on data protection and security.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected,9 including for the provision of services, compliance with legal and regulatory obligations, resolving disputes, and enforcing our agreements. Retention periods will vary depending on the type of data and the specific purposes. For example, CCTV footage is typically retained for a shorter period than contractual information.
8. Your Rights
Under data protection laws, you have certain rights regarding your personal data, including:
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can ask us to correct any inaccurate or incomplete personal data.
- The right to erasure (the "right to be forgotten"): You can request the deletion of your personal data in certain circumstances.
- The right to restriction of processing: You can ask us to limit how we use your personal data in certain circumstances.
- The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- The right to object: You can object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
- Rights related to automated decision-making and profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
- The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 11. We may need to verify your identity before responding to your request.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to collect information about your browsing activities. Please refer to our separate Cookie Policy for detailed information about the cookies we use and how you can manage your preferences.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:
GML Security Group Ltd
[ Swan Building, 20 Swan Street, Manchester, England, M4 5JW ]
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.
Important Considerations:
- Specificity: Ensure you tailor this policy to the specific types of personal data you collect and how you use it in your security business operations.
- CCTV and Monitoring: If you heavily rely on CCTV or other monitoring technologies, provide more specific details about the purpose, storage, and access to this data.
- International Data Transfers: If you transfer personal data outside the UK, you need to include information about the safeguards you have in place to protect that data.
- Legal Review: It is crucial to have this policy reviewed and approved by a legal professional who specializes in data protection law to ensure compliance with all relevant regulations.